Shipping policy
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| LOCAL SHIPPING POLICY | |||||||||||||||||||||||||
| Shipping Options | Fee (SGD) | Estimated Delivery Time | Tracked? | ||||||||||||||||||||||
| Self Collection | Free For All Orders | N.A | N.A | ||||||||||||||||||||||
| Delivery ($150 and above) | Free For All Orders |
1-3 working days
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Yes | ||||||||||||||||||||||
| Delivery (Below $150) | $6 | Yes | |||||||||||||||||||||||
| Next Day Delivery ($150 and above) | $3 | 1 working day - order before 2pm | Yes | ||||||||||||||||||||||
| Next Day Delivery (Below $150) | $9 | 1 working day - order before 2pm | Yes | ||||||||||||||||||||||
| Ordering Process | |||||||||||||||||||||||||
| We ship from Singapore | |||||||||||||||||||||||||
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Successfully placed orders will recieve an email confirmation with the order details. If you do not receive an email, please check your spam filter or contact us for confirmation.
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Loyalty members would be able to see their order status by logging into their account
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If you need any assistance with your order, please contact us immediately at +65 XXXX XXXX or hello@highbranchtrading.com.
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We will not be able to make changes to your order after it has been shipped
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Our in-store pickup hours are 10am - 6pm on Mondays - Friday, 10am - 2pm on Saturdays. Please have your order confirmation email with you when you come.
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If you check out with a combination of in-stock and preorder items, you will receive your in-stock items in 1-3 working days and your pre order items 2-3 weeks later when they arrive in Singapore.
Rest assured that you will only be charged one shipping fee. |
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*Pre order items will take approximately 2-3 weeks to arrive in Singapore, we will update you 3 working days to the date of arrival
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INTERNATIONAL SHIPPING POLICY
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We current do not ship outside of Singapore
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