Shipping policy

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LOCAL SHIPPING POLICY
Shipping Options Fee (SGD) Estimated Delivery Time Tracked?
Self Collection Free For All Orders N.A N.A
Delivery ($150 and above) Free For All Orders
1-3 working days
Yes
Delivery (Below $150) $6 Yes
Next Day Delivery ($150 and above) $3 1 working day - order before 2pm Yes
Next Day Delivery (Below $150) $9 1 working day - order before 2pm Yes
Ordering Process
We ship from Singapore
Successfully placed orders will recieve an email confirmation with the order details. If you do not receive an email, please check your spam filter or contact us for confirmation.
Loyalty members would be able to see their order status by logging into their account
If you need any assistance with your order, please contact us immediately at +65 XXXX XXXX or hello@highbranchtrading.com.
We will not be able to make changes to your order after it has been shipped
Our in-store pickup hours are 10am - 6pm on Mondays - Friday, 10am - 2pm on Saturdays. Please have your order confirmation email with you when you come.
If you check out with a combination of in-stock and preorder items, you will receive your in-stock items in 1-3 working days and your pre order items 2-3 weeks later when they arrive in Singapore.
Rest assured that you will only be charged one shipping fee.
*Pre order items will take approximately 2-3 weeks to arrive in Singapore, we will update you 3 working days to the date of arrival
INTERNATIONAL SHIPPING POLICY
We current do not ship outside of Singapore